Beta Terms (version of 2 October 2026)
You are reading the version of the Beta Terms of 2 October 2026. The current version is available at dolmidesk.com/legal/beta.
This is a courtesy translation. The German original is the legally binding version: Beta-Bedingungen.
Here you'll find what applies in the DolmiDesk beta program in addition to the T&Cs and the Service Level Agreement.
Last updated: 2 October 2026
This version remains permanently available at dolmidesk.com/legal/beta/2026-10-02.
Scope and order of precedence
B1.1 These Beta Terms supplement the Terms and Conditions (T&Cs) and the Service Level Agreement (SLA) of DolmiDesk. They apply if you have booked the Pro plan at the beta price by our personal invitation (Clauses 3.4 and 6 of the T&Cs) or if we have agreed them with you individually in text form. You thereby take part in the beta program until your participation ends under B7.1 to B7.5.
B1.2 To the extent that these Beta Terms expressly deviate from the SLA or the T&Cs, they take precedence. Otherwise, the SLA with the commitments for the Pro plan and the T&Cs apply to you unchanged.
B1.3 The version of these Beta Terms that was published at dolmidesk.com/legal/beta when you placed your order is decisive; in the case of an agreement in text form, the version named there. Every version remains available under its date.
What the beta program is
B2.1 DolmiDesk is new on the market. In the beta program, we develop the application further in dialogue with a small group of invited users: you work with DolmiDesk in your day-to-day professional work, can try out preview features, and can tell us what works well and what does not.
B2.2 You book the Pro plan with all features under Clause 2.2 of the T&Cs. Your price is governed solely by Clause 6 of the T&Cs (beta price), unless we have agreed otherwise with you in text form. The beta price is a discount that we grant to personally invited customers. It does not require any contribution on your part: it does not depend on whether or how often you give us feedback, take part in surveys or conversations, or consent to data processing.
B2.3 The beta program has no fixed end date. B7.1 to B7.5 govern how it ends.
Preview features and reliability
B3.1 The same commitments apply to you as to every contract in the Pro plan: the availability, the response times, and the credits under the SLA, as well as the liability under Clause 11 of the T&Cs. The beta program changes nothing about this. Clause 8.5 of the T&Cs and Clause 10.1 of the SLA apply to preview features.
B3.2 If you notice an error in a preview feature, we are glad to receive your report.
Surveys and conversations
B4.1 In the beta program, we invite you to surveys and to conversations about DolmiDesk.
B4.2 We invite you to at most one survey per calendar month, which as a rule takes no longer than 10 minutes to answer, and to at most one conversation per calendar quarter of at most 30 minutes by video, at a time that we arrange with you.
B4.3 Taking part in surveys and conversations is voluntary. You are under no obligation to do so. If you do not take part, this changes nothing about your contract, your plan, or your beta price.
B4.4 If you booked via your personal order link, you receive the invitations to surveys and conversations as a customer by email at the address you gave when placing your order (§ 7 (3) UWG). You can object to this at any time, for example with a short reply to an invitation or by email to support@dolmidesk.com; you incur no costs for the objection other than the transmission costs at the basic rates. We point this out to you when you place your order and in every invitation. If you booked at the beta price by another route, or if we agreed these Beta Terms with you individually, we invite you by email only if you have given us permission to do so; you can withdraw the permission at any time. Whether you object, do not give the permission, or withdraw it has no effect on your contract, your beta price, or your personal contact channel. Without permission and after an objection, we do not invite you by email; we then approach you only in a conversation that we are having with you anyway.
B4.5 In surveys, in conversations, and on the personal contact channel under B5.1, please do not mention any personal data of your clients, and do not show us any screen content with such data there. If we need such data to clarify an error, please open a ticket (Clause 3.1 of the SLA).
B4.6 We may use your answers in surveys and our notes from conversations, like feedback under Clause 3.6 of the T&Cs, to further develop DolmiDesk.
B4.7 We record a conversation only if you expressly agree before the recording starts; this also applies to an automatic transcript. If you do not agree, we take our own notes; you suffer no disadvantage as a result.
B4.8 We name you as a reference (name, quote, photo, logo) only with your separate consent. It is voluntary, has no effect on your beta price or on your participation, and can be withdrawn at any time with effect for the future.
Personal contact and preview features
B5.1 In addition to support under the SLA, you can reach us personally: by email at beta@dolmidesk.com and in a video call via Google Meet that we arrange with you.
B5.2 The deadlines and credits of the SLA apply only to tickets via the contact form and to support@dolmidesk.com (Clause 3.1 of the SLA). We do not commit to a response time for the personal contact channel. If something is urgent or your message contains data of your clients, please open a ticket.
B5.3 We take your feedback into account when planning further development. This does not establish any entitlement to the implementation of a request, to a particular date, or to customizations only for your account (Clauses 4.3 and 10.1 of the SLA).
B5.4 Which preview features are available to you is governed by Clause 8.5 of the T&Cs. In the beta program, we may release individual preview features earlier than for other contracts in the Pro plan; there is no entitlement to this.
B5.5 Personal onboarding and data migration are part of the Pro plan (Clause 2.2 of the T&Cs).
Data protection
B6.1 For the data you enter in DolmiDesk, the data processing agreement, our technical and organizational measures, and the list of subprocessors apply unchanged (Clause 12.2 of the T&Cs). We do not analyse this content data for our own purposes in the beta program either. We do not make screen or session recordings of your work in the application. The recording of a conversation is governed solely by B4.7.
B6.2 How we process your data from the invitation, from surveys, and from conversations is set out in our Privacy Policy in the section "Beta Program".
B6.3 We do not carry out usage analyses that are linked to your account. Neither your beta price nor your participation in the beta program depends on consent to any data processing.
B6.4 If we need to look into content of your account to clear up an error, we obtain your instruction in text form beforehand. This does not apply to backup copies made before maintenance work in accordance with our technical and organizational measures, to the handling of security incidents, or to a data transfer that you have ordered. The data processing agreement applies.
End of participation and of the beta program
B7.1 You can end your participation in the beta program at any time in text form, for example by email to support@dolmidesk.com.
B7.2 We may end your participation in the beta program at any time with one month's notice in text form.
B7.3 We may end the beta program as a whole. We announce this at least one month in advance in text form.
B7.4 If your participation or the beta program ends, we no longer invite you to surveys and conversations, and the personal contact channel under B5.1 ends. Your contract in the Pro plan, the T&Cs and the SLA – each with its rules for contracts at the beta price – and your beta price under Clause 6 of the T&Cs remain unaffected by this. B4.6, B4.8, and B6.1 to B6.4 continue to apply to what has arisen up to that point.
B7.5 If your contract ends, your participation in the beta program ends as well.
Changes to these Beta Terms
B8.1 Changes to these Beta Terms take effect for you only if you expressly agree to them. Clause 13.2 of the T&Cs does not apply to these Beta Terms. Changes to your beta price are governed by Clause 6.3 of the T&Cs; otherwise, we change the T&Cs and the SLA under Clause 13 of the T&Cs.
B8.2 We can make improvements in your favour at any time.
B8.3 If you do not agree to a change, the previous version continues to apply to you.